Privacy Policy

1. Who We Are

Soren Systems ("we," "us," "our") operates this website. Contact us at marco@soren.id.

2. Information We Collect

• Contact Information: Name and email address when you submit our contact form

• Website Analytics: Non-personal website usage data through Google Analytics

• Booking Information: Information you provide through Cal.com for appointment scheduling

3. How We Use Your Information

• Respond to your inquiries (typically within 72 hours)

• Send follow-up communications we believe may benefit you

• Analyze website traffic and performance

• Schedule and manage appointments

4. Legal Basis

We process your information based on:

• Your consent when submitting forms or booking appointments

• Our legitimate business interests for analytics and follow-up communications

5. Data Sharing

We may share your information with:

• Google (Analytics and Cal.com services)

• Service providers necessary for business operations

Your information may be processed outside Quebec/Canada through these services.

6. Data Retention

We may retain your contact information indefinitely while operating our business.

7. Your Rights

You may:

• Access your personal information

• Request corrections or deletion

• Opt out of communications at any time

• Withdraw consent

Contact marco@soren.id to exercise these rights.

8. Contact

For privacy questions: marco@soren.id